Privacy Policy

1. Introduction

Matrix Medical Services (“we”, “us”, or “our”) operates the website matrixmedcorp.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, with whom we share it, and the choices available to you.

This Policy applies only to information collected through this Site. It does not apply to information provided to us directly in the course of a professional engagement, which is governed by the terms of that engagement and by applicable confidentiality and protective orders.

2. Information We Collect

Information you provide. When you submit our contact form or contact us by email or telephone, we collect the information you choose to provide, which may include your name, email address, telephone number, organization, and the content of your message.

Information collected automatically. When you visit the Site, our hosting provider and analytics tools may automatically record technical information, including:

• IP address and approximate geographic location
• Browser type, language, and operating system
• Device type and screen resolution
• Pages visited, time spent, and referring website
• Date and time of your visit

We do not knowingly collect Social Security numbers, financial account information, health records, or other sensitive personal information through the Site.

3. How We Use Information

We use the information described above to:

• Respond to case inquiries, consulting requests, and other communications
• Evaluate potential engagements and identify possible conflicts of interest
• Operate, maintain, and improve the Site
• Monitor site performance and security
• Comply with applicable legal obligations

We do not sell or share personal information for cross-context behavioral advertising, and we do not use the information collected through this Site for targeted advertising.

4. Cookies and Similar Technologies

The Site uses cookies and similar technologies. For a detailed description of the cookies used, their purposes, and how to control them, please see our Cookie Policy.

5. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. There is currently no industry or legal standard governing how operators should respond to such signals. [SELECT ONE — We do not currently respond to DNT signals. / We honor DNT signals by disabling non-essential analytics and tracking technologies.]

6. Third-Party Collection and Service Providers

We use third-party service providers to operate the Site. These providers may collect personally identifiable information about your online activities over time and across different websites when you use our Site. Our current providers include:

• [HOSTING PROVIDER] — website hosting and server logs
• [ANALYTICS PROVIDER — e.g. Google Analytics — delete this line if none is used] — website usage analytics
• Contact Form 7 / [EMAIL DELIVERY PROVIDER] — processing and delivery of contact form submissions

We do not permit these providers to use your information for their own marketing purposes. We do not authorize third parties to collect personally identifiable information through the Site for advertising purposes.

7. How We Share Information

We do not sell your personal information. We may disclose information:

• To service providers who perform functions on our behalf, under contractual confidentiality obligations
• When required by law, subpoena, court order, or other legal process
• To protect our rights, safety, or property, or that of others
• In connection with a merger, acquisition, or sale of assets, subject to this Policy

8. Confidentiality of Inquiries

Inquiries submitted through the Site are treated as confidential. However, the Site is not a secure channel for privileged or confidential case material. Please do not transmit privileged communications, protected health information, sealed documents, or material subject to a protective order through the contact form. An initial contact does not create a consulting or expert witness engagement, and no confidential relationship is established until an engagement is confirmed in writing.

9. Data Retention

We retain inquiry information for as long as necessary to respond to your request, to evaluate and document potential conflicts of interest, and to comply with applicable legal and professional obligations. Automatically collected analytics data is retained in accordance with the retention settings of our analytics provider.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information collected through the Site, including encryption of the Site via HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, and disclose
• Request access to, or a copy of, that information
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Opt out of the sale or sharing of personal information (we do not sell or share personal information)
• Limit the use of sensitive personal information (we do not collect sensitive personal information through the Site)

To exercise any of these rights, contact us using the details in Section 15. We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before responding to a request.

Shine the Light. California Civil Code § 1798.83 permits California residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

12. Visitors Outside the United States

The Site is operated from the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection law, including rights of access, rectification, erasure, restriction, portability, and objection. Contact us to exercise those rights.

13. Children’s Privacy

The Site is directed to legal, business, and professional audiences and is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Material changes will be indicated more prominently. Your continued use of the Site after any change constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Matrix Medical Services
Alan Donald, MS, MBA, RAC, FRAPS
San Diego, California
Telephone: (619) 208-5624
Email: adonald@matrixmedcorp.com